01
Getting your business online
Build a home for your business online, help customers find you and use email on your own domain.
Domain → Website → Business email
Start with your online presence RUK-COM FOR SMALL BUSINESSBuild your business.
Build your business.
We’ll help with IT.
From your website and business email to cloud and managed support. Start with what you need today, with a plan for what comes next.
10+years of IT experience
24/7support access
Thai teamClear, practical advice
YOUR BUSINESS, CONNECTED
YOUR COMPANYYour businessCustomers · People · Data
Online presenceWebsite · Domain
Team collaborationEmail · Shared files
Business systemsCloud · Application
Ruk-Com supports the operationSecurity · Backup · Managed Service
A map of services you can combine, not an all-inclusive bundle.
01 / YOUR NEXT STEP
What does your business need next?
Start with the job you want to improve. We’ll help you choose the technology behind it.
02
Bringing a growing team together
Organize email, files and access so new colleagues can get started and work is easier to hand over.
Email → Shared files → Access control
Explore team tools 03
Keeping up with business growth
A slow website, rising traffic or a server without an owner? Assess the cause before upgrading or moving.
Review → Cloud → Managed care
Explore managed support 02 / THE RIGHT SERVICESCover what matters.
Cover what matters.
Start at the right size.
Combine the services you need, with packages, costs and responsibilities agreed before you start.
A website your business owns
Company site, online store or WordPress: choose hosting for the site you run, with development scoped separately from ongoing care.
Business email and shared work
Use your company domain with Google Workspace, Microsoft 365 or Enterprise Email, matched to the tools your team needs.
Cloud for the systems you rely on
Host websites, internal tools and applications. Start with an appropriate size and review CPU, RAM and storage as usage grows.
Protection matched to your risks
Choose web and malware protection for your environment and agree who handles updates and remediation.
Backups with a recovery plan
Agree what to back up, how long to keep it and how restores will be tested. Stored copies are only part of recovery planning.
People to help run your systems
Add monitoring and managed support where you need people to track issues and act within agreed permissions.
Understand the cost before you start: we help separate subscriptions, licenses, setup and migration in your quote. See service pages for published plans or request a quote for custom work.
03 / PEOPLE BEHIND YOUR ITA team to contact.
A team to contact.
A process to follow.
When something goes wrong, you shouldn’t have to guess why. Our team helps investigate, explain the findings and coordinate the work covered by your service.
Reach support 24/7Access only with authorizationAgree scope and contacts first
Explore Managed Service RUK-COM SERVICE DESKIllustrative workflow
“Our website is unavailable.”
- Understand the impact
Identify who is affected, when it started and what changed recently.
- Investigate and explain
Check the systems in scope and explain the findings and next steps.
- Act within agreed access
Resolve or coordinate with the responsible team and seek approval for impactful changes.
- Verify and hand over
Verify the service with you and summarize the work and follow-up recommendations.
Response and resolution depend on severity and your service agreement. Application fixes are not included in every package.
04 / A CLEAR STARTLaunching or migrating?
Launching or migrating?
Plan the change first.
Understand the business
Tell us about your systems, users, pain points and budget.
Agree the scope
Choose packages, clarify costs and agree what each team is responsible for.
Set up and test
Prepare the environment, back up data and test before changing DNS or cutting over.
Hand over and support
Hand over accounts and key information, with support contacts and the agreed care plan.
For migrations, we assess compatibility, the change window and rollback options first. Not every migration can be completed without downtime.
05 / GOOD QUESTIONSKnow what to expect
Know what to expect
before you start.
Can we use the service without an IT team?
Yes. Tell us what your business needs to do and we’ll explain your options. Ongoing server or application management requires an agreed managed-service scope.
Is everything included in one package?
No. This page shows services you can combine. Hosting, cloud, licenses and management are priced according to what you choose, with a quote to review first.
Can you help move an existing website and email?
We assess your existing platform, data volume and access before planning the move. Timing, costs and potential disruption are confirmed for your environment.
How do we choose between hosting and cloud?
The choice depends on your site’s technology, usage and control requirements. Standard sites may suit hosting; custom environments or dedicated resource needs may call for a Cloud VPS or IaaS assessment.
What is included for backups and security?
Coverage depends on the selected services. Agree backup scope, frequency, retention, restore tests and update ownership. Backups and security controls complement each other.
Do we have to rebuild everything as we grow?
Not necessarily. We assess whether to add resources, optimize an application or move part of the environment. Moving from hosting to cloud may involve configuration and data migration, so planning matters.
LET’S BUILD YOUR NEXT STEPTell us what your business needs.
Tell us what your business needs.
Let’s plan the next step together.
Whether you have an existing site, a new venture or systems to improve, share the details with our team.