01
Website & API
Check HTTP/HTTPS status and keywords to catch error pages that still return 200 or unexpected API responses.
RUK-COM / MONITORING & ALERTS
Your website matters.
Put a team behind it.
Watch website availability, connect alerts to an accountable team, and get immediate Ruk-Com engineer response when an issue occurs on our Cloud / Hosting with Managed Service.
฿500/ website / monthMonitoring fee · Managed Service scoped separately
Website visibilityKnow whether your site responds
Actionable alertsGive responders useful context
Managed responsePut agreed response ownership in place
CHECK / VERIFY / UNDERSTAND
See beyond “the homepage loads”
Match checks to the journeys your business depends on, from your storefront to critical APIs.
02
SSL & Domain
Track SSL and domain expiry so renewal can be planned before website access is affected.
03
Network checks
Check DNS, ping, TCP and mail endpoints such as SMTP / IMAP for related connectivity issues.
04
Heartbeat
Have cron or backup jobs send scheduled heartbeats. Missing signals alert the team to investigate.
05
Browser journey
Test login or checkout in a real browser to validate critical journeys beyond the homepage.
06
Incident workflow
Verify from multiple locations, escalate incidents to their owners and use maintenance windows for planned work.
07
Alert channels
Configure email, SMS, voice calls, Slack or Microsoft Teams to reach the responder who can act.
08
Status page
Publish incident and maintenance updates with status history and subscriptions in one place.
09
Diagnostic context
Use error logs, screenshots and traceroute / MTR for timeouts to guide investigation.
We help choose intervals, endpoints and alert channels for your website. Browser tests, heartbeats, status pages and integrations are configured for your systems and chosen scope.
FROM SIGNAL TO RESPONSE
Detect. Own. Verify recovery.
See how monitoring connects your website to the team. Switch scenarios to explore each response path.
01 / CHECKMonitoring probes
Send checks · receive responses
02 / TARGETYour website / API
Ruk-Com Cloud / Hosting
03 / VERIFYConfirm & correlate
Verify before opening an incident
04 / INCIDENTAlert & assign
Route context to the owner
05 / RESPONDRuk-Com Engineer
Respond with Managed Service
06 / RECOVERYRecovery validation
Recheck and record the outcome
Check / ResponseIncident / ActionRecovery / Recheck
HEALTHY
Probes send requests to the website and receive responses to evaluate availability. Engineers are not in the request path.
The action path represents intervention on Ruk-Com Cloud / Hosting with Managed Service. Resolution time depends on the cause and agreed scope.
MANAGED BY RUK-COM
Alerts reach a person.
Issues get an owner.
Use Ruk-Com Cloud or Hosting with Managed Service. When a website issue occurs, our engineers immediately begin investigation and remediation within the agreed access and service scope.
RUK-COM MANAGED RESPONSE
One accountable team
Alerts reach the team that understands your environment, connecting detection and operations.
Controlled intervention
Prepare access and response procedures up front. Changes outside authorized scope are escalated for approval.
Visible follow-through
Check the outcome after remediation, record actions and share follow-up recommendations.
SIMPLE MONTHLY PRICING
THB 500 to start monitoring.
Build your response around it.
WEBSITE MONITORING
฿500/ website / month
Monthly monitoring per website, with availability checks and alerts configured for your agreed setup.
- Define your website URL and check conditions
- Agree alert delivery and responsible contacts
- Track website check history and incident records
Add a team ready to act
Ruk-Com Cloud / Hosting + Managed Service connects incidents to immediate engineer response, coordination and ongoing care under the agreed scope.
A scope built around your website
Plan your managed coverageManaged Service is priced separately from the THB 500 monitoring fee. Browser transactions, cron, status pages and additional integrations are assessed and confirmed before activation.
Prices are in THB per website per month. Tax, endpoint count, check frequency and service scope are confirmed in the quotation.
ONBOARD / TEST / OPERATE
Start with a plan.
Be ready before the first alert.
Map your website
Share your URLs, critical APIs and hosting service to choose meaningful checks.
Agree the response
Agree alert owners, system access and Managed Service responsibilities.
Test the handoff
Test alert delivery to the actual recipients and verify the response handoff.
Keep improving
Use incident context and trends to guide the next operational improvements.
BEFORE YOU START
A clear scope.
A confident start.
Does THB 500 include engineer remediation?
THB 500 is the monitoring fee per website per month. Immediate engineer intervention applies to Ruk-Com Cloud / Hosting with separately scoped and priced Managed Service.
Can you monitor a website hosted elsewhere?
Share the URL and access requirements for assessment. The intervention offer on this page applies to Ruk-Com Cloud / Hosting with Managed Service.
How often are checks run, and how are alerts sent?
The team confirms check frequency, endpoint count, alert channels and recipients before activation, including any advanced checks requiring extra configuration.
Will an alert mean an immediate recovery?
Engineers begin investigation and action immediately under the Managed Service terms. Resolution depends on the cause, such as infrastructure, application code or external services, with coordination under the agreed scope.
YOUR WEBSITE. OUR ATTENTION.
Put Ruk-Com behind your website
Send your URL and hosting details. Start with monitoring at THB 500/website/month, then plan managed response around your business.