WORDPRESS CARE BY RUK-COM

You run the business.
We care for WordPress.

An expert website team, even without an in-house IT department. Let Ruk-Com handle updates, performance, security and troubleshooting—with specialists you can turn to for advice.

9,900 THBper month / per website

Excludes 7% VAT and WordPress Hosting

Talk to your care teamExplore your care plan

A Thai expert team, from onboarding to ongoing maintenance

RUK-COM / WORDPRESS CAREYOUR WEBSITE TEAM
WordPress website with a protective shield, maintenance tools and expert support
Ruk-Com Care TeamTechnical care. Expert advice.
Illustration of the WordPress care service
PerformanceOptimized for real-world use
SecurityMonitoring and coordinated response
WordPress expertiseClear priorities and ownership
YOUR WEBSITE, OUR CARE

Expert care behind the scenes.
More time for your business.

You do not need to work out whether hosting, a plugin or a setting is causing trouble. Share the issue with us. We investigate, resolve and follow through, keeping you informed of decisions that need your input.

PERFORMANCE ENGINEERING
RcacheWordPress
LCPINPCLS
MEASURE · INVESTIGATE · IMPROVE
01 / PERFORMANCE

Performance with a clear plan

Review loading speed, responsiveness and visual stability through Core Web Vitals, then tune caching, images, database maintenance and plugins where needed.

  • Configure Ruk-Com’s Rcache for public pages and personalized areas
  • Review changes and explain next steps, including theme or third-party limitations
SECURITY & CONTINUITY
ScanAccessBackup
PROTECT · MONITOR · RECOVER
02 / SECURITY

Care that keeps up with risk

Monitor website availability around the clock, scan for malware, maintain updates and review access—with a team to investigate unusual activity.

  • Maintain core, plugins and themes with compatibility checks and backups
  • Investigate malware, remediate and plan recovery based on site condition and agreed scope
EXPERT ADVICE
Ruk-ComYOUR CARE TEAM
Resolve business impact
Prioritize improvements
Plan your next step
UNDERSTAND · COMPARE · DECIDE
03 / CONSULTATION

An expert to turn to

Planning a feature, switching plugins or preparing a campaign? Talk to specialists who understand your website and the business behind it.

  • Compare options by need, risk and budget; distinguish maintenance from development
  • Coordinate website and hosting issues through a clear contact point

Explore the WordPress Care plan and pricing

CONTROLLED MAINTENANCE

Updates managed.
A recovery plan ready.

Every change needs to consider real-world use. We prepare backups, check critical journeys and communicate changes that affect your website.

Core · Plugin · ThemeMaintained on an agreed schedule
  1. 01

    Back up first

    Check file and database recovery points before changes that affect the site.

  2. 02

    Review and update

    Review versions and compatibility; schedule updates around site usage.

  3. 03

    Check key journeys

    Check key pages, forms or checkout against the agreed checklist.

  4. 04

    Document and follow up

    Record changes. If issues arise, assess rollback and communicate the recovery plan.

Ruk-Com team + Ruk-Com Agent

Our specialists work with Ruk-Com Agent across Technology and Cyber Security to monitor, analyze and coordinate response, with human accountability within the agreed scope.

Backup and verification guidance before updates: WordPress.org

CLEAR WORK. CLEAR FOLLOW-THROUGH.

Understand your website.
Without reading the logs.

Receive a clear monthly summary of work completed, findings and decisions ahead. Your care team explains what matters for the business.

  • A record of maintenanceWhat was updated, reviewed and addressed
  • Visibility into improvementsPerformance, security and backup status
  • Practical next stepsRoutine care separated from additional approvals
RUK-COM / CARE REPORTSAMPLE FORMAT
Your website care summaryClear for business owners and their teams
UpdatesCore, plugin and theme maintenance recordsWORK LOG
Security and backupsFindings, unusual activity and response actionsREVIEW
Website performanceChanges, observed results and limitationsFINDINGS
Next care cyclePriority work and decisions for your teamNEXT STEPS
Illustrative report structure, not customer data. Detail follows the website and maintenance scope.
ONE PLAN. YOUR CARE TEAM.

A clear care budget.
A team responsible for WordPress.

For business owners and marketing teams who want to outsource website care without hiring an in-house WordPress specialist.

RUK-COM

WordPress Care

Your monthly website care team

฿9,900
per month / per website

Excludes 7% VAT

Discuss your websiteWebsite review and scope agreed before service begins
INCLUDED IN YOUR CARE

We take care of ongoing maintenance

  • Performance & cacheInvestigate performance, tune settings and prioritize improvements
  • Security & malware careMonitor, scan for malware, remediate and coordinate recovery within scope
  • Core / plugin / themeSchedule updates, review compatibility and check site functionality
  • Backups & monitoringMaintain backups and recovery points with 24-hour availability monitoring
  • Advice & troubleshootingTalk to WordPress specialists for diagnosis and technical decisions
  • Reports & care planningMonthly work summary, recommendations and decisions for approval
Requires Ruk-Com WordPress Hosting

The care fee is separate from hosting, so our team can coordinate website and infrastructure operations. View hosting plans

Website reviewed before onboarding

We review site condition, plugins, licenses and existing issues. Any initial remediation is scoped and priced for approval before work begins.

Additional work, agreed in advance

Domain, hosting, theme/plugin licenses, new features, custom development, design and content changes are assessed separately from monthly care.

AN EASY START

Start with your website.
We take it from there.

  1. 01

    Tell us what matters

    Share your URL, current issues and goals. There is no need to send passwords through chat.

  2. 02

    Agree the plan and access

    We review the site, then agree scope, contacts, access permissions and change approvals.

  3. 03

    Begin ongoing care

    We maintain the site, follow up on issues and review care reports with you each cycle.

Can I use this service without an IT team or WordPress knowledge?
Yes. Tell us what your website does, what concerns you and who we should contact. We handle technical care and explain decisions in plain language. Access and scope are agreed before onboarding.
How is WordPress Care different from WordPress Hosting?
WordPress Hosting provides the infrastructure that runs your site. WordPress Care adds a team to maintain core, plugins and themes, improve performance, investigate issues and advise you. It requires Ruk-Com WordPress Hosting; the two services are billed separately.
What if my website is hosted elsewhere?
Share your URL and hosting setup. We can plan a move to Ruk-Com WordPress Hosting, with compatibility, scope, cost and timing reviewed before service begins.
Who handles a broken update or a malware finding?
The Ruk-Com team investigates and coordinates remediation within the agreed scope. We prepare backups and a post-change checklist before updates. If a problem occurs, we assess rollback or recovery and communicate next steps. Resolution time depends on the issue and site architecture.
What does the THB 9,900 fee include?
THB 9,900 per month per website covers the care services listed in the plan. It excludes 7% VAT, domain, WordPress Hosting and theme/plugin licenses. Initial remediation, new features, design and content changes are scoped and quoted separately before work begins.
Can you look after business websites and WooCommerce stores?
Yes. We review plugins, themes and integrations before onboarding. For WooCommerce, we agree critical checks such as cart, checkout and account flows, taking care with caching and updates around personalized data.
How do I contact the team and follow up on work?
Contact us through LINE @rukcom or [email protected]. We receive requests, investigate and follow up through the agreed channel. Your team explains the issue, business impact and decisions in plain language, with care work summarized in your monthly report.
WORDPRESS CARE BY RUK-COM

A team for your website.
More time for your business.

Tell us about your website. We will plan performance, security and ongoing care around the way your business works.

Talk to the WordPress Care teamLINE @rukcom [email protected]THB 9,900 / month / website · VAT and hosting excluded