01 / RUNBOOK
A clear service runbook
Operating, monitoring and escalation steps, with responsible contacts your team can reach.
WEB HOSTING · CLOUD-BACKED · 30,000+ live sites
Web hosting
Web hosting
from ฿79/month
on real cloud
Quality hosting on real Cloud Servers for PHP + MySQL — load-balanced across Thailand and Singapore. Auto-failover, free migration with zero downtime, free SSL, 90-day backups.
30,000+ sites
99.99% Uptime
SSL ฟรี forever
30d money-back
Ruk-Com Agent
Agent support across every service
Working with our specialists across Technology and Cyber Security: monitoring, anomaly analysis, planning and coordinated response.
Technology · Performance, capacity and operations
Cyber Security · Risk, vulnerabilities and threat monitoring
Data access, changes and support levels follow the permissions and service scope agreed with our team.
Meet Ruk-Com Agent
RUK-COM · HOSTING CARE
Expert care for your site.
Expert care for your site.
Clear records to review.
Stay informed about uptime, backups and security, with service records your team can review and use to plan ahead.
- Uptime SLA
- 99.99%
- Backup retention
- 90 days
- Thai support team
- 24/7
Subject to your plan scope · Read the SLA terms
SERVICE RECORDS
Email our support team
Ready for your team to review and use
Document scope and reporting frequency follow the service agreed with our team.
02 / SERVICE REPORT
Reports you can act on
Uptime, incidents, resource usage and recommended improvements in one summary.
03 / HANDOVER
System information to hand over
Systems, access, DNS, backups and support contacts, ready for your team.
From ฿79/month8 sizes · 2 datacenters
Free SSL foreverLet's Encrypt · Wildcard
90-day backuprestore in 15 min
Free migration24h · zero downtime
Unlimited DB + emailevery plan
24/7 supportLINE · phone · ticket
What you get
Hosting that's fast, stable, secure
01 · UPTIME
99.99% Uptime guarantee
Cloud with auto-failover — if a node fails, your site keeps serving traffic with no downtime, worldwide.
02 · MONITORING
24/7 monitoring
Real-time performance monitoring — abnormal resource usage is throttled instantly so your neighbours don't slow you down.
03 · SECURITY
WAF + daily malware scan
WAF blocks botnets, hackers, SQL injection and ransomware. Real-time malware scanning with a human team verifying every flag.
04 · BACKUP
Full backup, 90 days back
Automatic daily backups of files + database, kept for 90 days with off-site copies. Restore in minutes after deletes, malware or bad deploys.
05 · MIGRATE
Free zero-downtime migration
Tell us the old host — we migrate files, DB, DNS and test within 24 hours. Your users won't notice. Free with every plan.
06 · SUPPORT
Thai team, 24/7
Hosting + server experts reply in 15 minutes average via ticket · phone · LINE · email · Facebook. Even at 3 a.m.
Included in every plan — no add-on fees
Free Let's Encrypt SSL
Full Backup 90 days
DirectAdmin Control Panel
PHP 7.4 / 8.0–8.4
Free Migration
Unlimited email + DB + inode
Cloudflare-ready
MariaDB / MySQL
WAF + Daily Malware Scan
Composer · Git · Cron
24/7 Thai Support
Why this isn't just "shared"
Our hosting runs on a
Our hosting runs on a
real cloud cluster
Old-school shared hosting packs thousands of sites on one server. We spread load across a large cluster and isolate each customer with containers — far faster and more stable.
- HA cluster + auto failover
If a node fails, sites auto-migrate
- Container isolation
Each customer's resources are walled off
- NVMe SSD storage
10× faster than HDD · triple-replicated
- 2 datacenters · Thailand + Singapore
Pick by audience · same prices
STACK · OPTIMIZED
Not stock DirectAdmin —
Not stock DirectAdmin —
we tuned the whole stack
Most hosts ship NGINX + PHP-FPM + MySQL on factory defaults — sites end up slower than they should be. We tune every layer end-to-end: web server, PHP runtime, database, and WAF — so you don't have to.
04
Control Panel
Tuned
DirectAdmin · custom build
Trimmed bloat · added CLI shortcuts · 25+ tuning flags enabled out of the box
03
Web Server
Replaced
NGINX → OpenResty + LuaJIT
HTTP/3 + QUIC · brotli + gzip · micro-caching layer · ~3× faster than stock nginx on dynamic PHP
02
PHP Runtime
Tuned
PHP-FPM + OPcache + JIT
OPcache pre-warmed · JIT enabled · pool size tuned per plan · +60% req/sec vs default
01
Database
Tuned
MySQL / MariaDB
InnoDB pool sized to actual node RAM · query cache · slow-query monitored · index advisor alerts
Vs typical shared hosting
· WordPress + WooCommerce · ab -c 50 -n 5000
Stock host
Ruk-Com tuned
PHP req / sec
TTFB (p50)
MySQL qps
Frameworks supported
Works with your stack
PHP 7.4 / 8.0–8.4 · Composer · Git · cron · 1-click install via Softaculous for every popular CMS and framework.
WordPress
v 6.5 most popular1-click installer · WP-CLI · auto-updates for core, plugins and themes · 40% of our customers run on it.
$
wp core install --url=yoursite.com --title="My Site"
COPY
Laravel
v 11.x top php frameworkPHP 8.4 · Composer · Artisan · queue workers · Telescope · Octane ready from H-TH-3 upward.
$
composer create-project laravel/laravel my-app
COPY
Symfony
Doctrine · Twig · Redis
v 7.xcomposer ✓
Magento
Enterprise e-commerce
Adobe Commercev 2.4
Drupal
Enterprise · Gov · NGO
v 10.x1-click ✓
Joomla
Worldwide CMS
v 5.x1-click ✓
PrestaShop
Open-source online store
v 8.x1-click ✓
Moodle
e-Learning platform
v 4.x1-click ✓
CodeIgniter
PHP + MySQL · Lightweight
v 4.xcomposer ✓
CakePHP
Convention-over-config
v 5.xcomposer ✓
Yii
PHP + Composer · Fast
v 2.xcomposer ✓
Custom PHP
Slim · Phalcon · custom builds
most frameworksSSH ✓
php
Switch PHP from DirectAdmin
instant · per-domain · no restart
7.4
8.0
8.1
8.2
8.3
8.4
All plans
Pick the right size — from ฿79/month
8 plans across 2 datacenters, ฿79–฿499/mo. Every plan includes free SSL, 90-day backup, WAF and free migration.
Monthly
Yearly
Yearly from ฿599
Free SSL forever· Let's Encrypt
90-day backup· auto + off-site
Free migration· 24h · 0 downtime
30-day refund· no questions
* Excludes 7% VAT · TH and SG priced the same · Annual plans ฿599–฿1,299 · Upgrade live without migrating
Who it's for
What this hosting is made for
Across 30,000+ live sites, our customers run everything from a single landing page to e-commerce stores handling thousands of orders a day.
30,000+ live sites
actual distribution · Q1 2026
40% WordPress
22% E-commerce
18% SME multi-domain
12% Laravel / API
8% other
Corporate · landing
Company profiles, product pages or campaign landings with simple menus and fast loads.
WordPressHTMLBootstrap
Recommended H-TH-1 · ฿79
popular
WordPress · Blog · Portfolio
1-click installer · WP-CLI · auto-updates — 40% of our customers run this.
WordPressElementorWP-CLI
Recommended H-TH-2/3 · ฿139–199
SME · multi-domain
Run 3-20 sites under one DirectAdmin account, save on hosting costs.
Multi-siteDirectAdmincron
Recommended H-TH-3 → H-TH-6
top seller
E-commerce · WooCommerce
WooCommerce · Magento · PrestaShop — thousands of SKUs, peak-traffic ready.
WooCommerceMagentoRedis
Recommended H-TH-5+ · ฿319+
Laravel · Symfony · API
PHP 8.4 · Composer · queue worker · cron · SSH · git deploy — perfect for SaaS, internal tools and REST APIs.
LaravelComposerSSH
Recommended H-TH-3+ · มี SSH
Site + custom-domain email
Unlimited [email protected] inboxes · SMTP/IMAP · webmail · spam filter · SPF/DKIM/DMARC auto-configured.
SPFDKIMDMARCIMAP
Included in every plan
Moodle · LMS · Drupal
Online learning, enterprise CMS, gov/uni sites — need lots of disk for media and plugins.
MoodleDrupalForum
Recommended H-TH-4+ · 40+ GB
Need root · VPN · custom?
Shared hosting can't do this — if you need full root, install your own software, run game/VPN servers, try Managed VPS instead.
rootVPNGameDocker
Go to Managed VPS ฿800+
Not sure which plan? You don't have to be a developer to ask.
Tell us what you're building and how many visitors — we'll match the right size. Free, no signup needed.
How is this different from regular shared hosting?
Old-school shared hosting packs thousands of sites onto one server. Ruk-Com runs on a real cloud cluster — containers isolate each customer's resources, and auto-failover keeps you online when a host fails.
Which package should I pick?
Look at four things — (1) disk, (2) bandwidth for expected traffic, (3) number of sites in one account, (4) future growth. Personal/landing pages start at H-TH-1 (฿79); SMEs with multiple sites H-TH-3 (฿199); e-commerce/high-traffic H-TH-5–8 (฿319–499).
Should I pick Thailand or Singapore?
Same price for both. Pick by audience — visitors inside Thailand get latency < 10ms on H-TH-*; international audiences (ASEAN, India, China) are better served by H-SG-* in the regional hub.
How does migration work?
Free, zero downtime. Order a plan and open a migration ticket. We'll ask for domain, old control-panel credentials and password, then move files + database + DNS + test within 24 hours. Works from cPanel, DirectAdmin, Plesk, Cloudways, Hostinger, etc.
Free SSL? Wildcard too?
Every plan includes free Let's Encrypt SSL, auto-renewed every 90 days. Wildcard SSL for unlimited subdomains is supported. Need premium DV/OV/EV from Sectigo, GeoTrust, DigiCert? Order on top.
Which PHP versions and frameworks are supported?
PHP 7.4, 8.0, 8.1, 8.2, 8.3 and 8.4, switchable via DirectAdmin. Supports Laravel, Symfony, CodeIgniter, CakePHP, Yii, WordPress, Drupal, Joomla, Magento, PrestaShop, Moodle and any custom PHP. Composer, Git, cron, SSH from H-TH-3 upward. Node.js runtime is not available on Web Hosting.
Does it work with Cloudflare?
Yes — our stack is Cloudflare-ready. CDN, WAF, DDoS shield, R2 and Workers all integrate cleanly with our own WAF. No IP-blacklist issues.
Can I upgrade/downgrade live?
Instant, no downtime, no migration. Tell support and we switch you over. Billing is prorated for the remainder of the cycle.
What's the refund policy?
30-day money-back guarantee — no questions, no fine print.
How can I contact support?
Five channels, 24/7 — (1) Ticket (2) Call 02-105-4385 (3) LINE: @rukcom (4) Email [email protected] (5) Facebook. 15-min average reply.
"We moved off a big shared host — 40% cheaper, 3× faster page loads. When a plugin conflict crashed the site at midnight, LINE answered in 5 minutes and fixed it before morning. The 90-day backup also saved us when a staff member deleted files by mistake."
3×faster page load
−40%lower bill
5 minsupport reply
30,000+ sites trust us
Real Cloud Hosting from ฿79/mo
NVMe + LiteSpeed + Redis · SSL + Backup + DDoS free · Thai team 24/7
30,000+
sites hosted
99.99%
uptime SLA
฿79/mo
starting
Free
migration