24/7 monitoring
Proactive Monitoring
Have a team watch for developing operational issues
24/7 monitoring services build on Monitoring, APM and Cloud Score with actions within an agreed scope. Monitoring & Alerts provides metrics and notifications. Proactive Monitoring adds a team to review signals and act under agreed permissions and procedures.
Ruk-Com Agent
Agent support across every service
Working with our specialists across Technology and Cyber Security: monitoring, anomaly analysis, planning and coordinated response.
Technology · Performance, capacity and operations
Cyber Security · Risk, vulnerabilities and threat monitoring
Data access, changes and support levels follow the permissions and service scope agreed with our team.
Meet Ruk-Com AgentService details
Have a team follow signals and act within an agreed scope
24/7 monitoring services build on Monitoring, APM and Cloud Score with actions within an agreed scope. Monitoring & Alerts provides metrics and notifications. Proactive Monitoring adds a team to review signals and act under agreed permissions and procedures.
Monitoring, APM and Cloud Score
Proactive operations
Plan before you start
- Which systems affect revenue?
- Which actions may the team perform?
- Who receives escalations?
How does this differ from setting up Monitoring & Alerts?
Monitoring & Alerts provides metrics and notifications. Proactive Monitoring adds a team to review signals and act under agreed permissions and procedures.
What should I prepare for a Proactive Monitoring assessment?
Prepare answers to: Which systems affect revenue? Which actions may the team perform? Who receives escalations? This helps the team propose the right scope and costs.