Hacked website repair and malware removal services

With over 10 years of experience, 100% guaranteed results.

WordPress website repair service that has been hacked and remove Virus, Malware 100% guaranteed.

If your website is hacked, infected with viruses or malware, such as being redirected to ads or fraudulent websites, our team of professionals is ready to help you immediately. With more than 10 years of experience in managing WordPress website security issues, we guarantee 100% fixes, whether it’s malware removal, virus or lost data recovery. We will make your website safe and ready to use at full efficiency. With a guarantee after service for maximum confidence in every step.

What you will get when using Ruk-Com services

100% problem solving

We are committed to providing professional services and can completely resolve any hacked or malware-infected website. We guarantee 100% resolution of every issue. If your website is hacked or infected with malware, our team of experts will thoroughly and immediately examine and resolve any issues without leaving any lingering problems.

Check and remove malware and malicious files

Malware and suspicious file scanning is important and should not be overlooked. Our team will thoroughly scan your website, including plugins, themes and databases for hidden malware or malicious files that may contain malicious code. We will then safely remove and eliminate any unwanted files.

Update WordPress to the latest version

Our team will continue to update WordPress to the latest version without affecting the functionality of your site, protecting it from vulnerabilities and improving performance. Additionally, updating WordPress helps your site run faster and more securely, reducing the risk of attacks.

Update all plugins to the latest version.

Updating your plugins is important and should not be overlooked, as sometimes outdated plugins can contain vulnerabilities that leave your site vulnerable to attack. Our team will make sure to update every plugin to the latest version to increase the security and performance of your site.

Update all Themes to the latest version.

Updating your Themes is an additional layer of security. Updating outdated Themes can expose your site to dangerous vulnerabilities. Our team will update all your Themes to the latest version to keep your site as secure as possible.

24 hours after-sales service

We have a team ready to serve and answer questions 24 hours a day. Any questions or problems that arise can be contacted immediately. Our team of experts is ready to advise and help solve your problems, whether it’s related to WordPress, server settings, or any problems with using your website. We have multiple contact channels so you can access support quickly.

Terms of Service

This service is only available for websites using WordPress.

Themes/Plugins must not be modified or edited. If developed by yourself, the customer must update to the latest version.

If the Themes/Plugins are copyrighted and cannot be accessed by us, there will be an additional purchase fee.

If the Themes/Plugins are copyrighted and cannot be sent to the staff, there will be an additional purchase fee.

The service period will start after receiving complete information from the customer.

If the conditions are not met or cannot be completed, we will refund the full amount.

Malware Removal Service Fee and Package Table

MR-Standard

3,500฿
  • Check for malware
  • Remove Malware (file/database)
  • Update WordPress Core
  • Update Plugin
  • 1 month warranty
  • Process within 7 days
Select

MR-Normal

7,500฿
  • Check for malware
  • Remove Malware (file/database)
  • Update WordPress Core
  • Update Plugin
  • 3 months warranty
  • Process within 3 days
Select

MR-Emergency

14,500฿
  • Check for malware
  • Remove Malware (file/database)
  • Update WordPress Core
  • Update Plugin
  • 6 months warranty
  • Process within 24 hours
Select
Price excludes 7% VAT

Frequently Asked Questions

How does a website get infected with malware?

This can happen for many reasons, but from the statistics, the most common ones are:

  1. Setting Username, Password is too easy
  2. Using Plugins, Themes from untrusted sources
  3. I haven’t updated my Plugins, Themes, and WordPress for a long time.
  4. Using vulnerable plugins/themes
  5. The computer used for FTP or accessing WordPress Admin is infected with a virus.
  6. The server or web hosting does not have a good enough security system.

All Malware remediation services are the same, but differ in the processing time and warranty after delivery. Customers can choose the most suitable one.

This service must be a Web Hosting service under Ruk-Com because we have a hacking protection system in the Web Hosting section and we can see the behavior of Virus / Malware attacks that are stuck on the customer’s website for real root cause resolution.

We have 5 contact channels available 24 hours a day.

We are open 24 x 7